This can be confusing and exhausting for all involved. We miss so much vital information in online meetings, that we readily have available when meeting people face-to-face, that we are unable to recognize when to change our approach to better engage others or respond effectively to those we are conversing with. It is even harder for managers whose expertise lie in running their organizations and teams, and not in analysing body language. However, as we’ve been teaching online for at least a year now, even we have noticed how hard it is to read non-verbal cues through a screen/video link.
We, as Presence practitioner experts, have been teaching Presence offline (face-to-face) for years, and can detect in mere seconds which participants are engaged, enthused, resistant, tired, confused etc. One key problem is that we’re no longer able to effectively read body language.
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